Our Scientific Applications Support team has assembled a list of frequently asked questions to help you find answers quickly. Filter using one or more categories to focus on specific topics, or use the search bar to perform a text search.
An email order confirmation is sent to the email address on the account shortly after an order is received and processed. If you do not receive this email, contact us.
If you placed the order online, you will find a sales order number in your Order History after the order has been processed.