Our Customer Service and Scientific Support teams are available via phone, chat, and email during open business hours. To contact one of our departments via phone or email, please see the list below for our Customer Support departments. If you would like to chat with one of our associates, please use the “Live Chat” button.
Asia Pacific | apac-custcare@idtdna.com | +65 6775 9187 |
Australia | apac-custcare@idtdna.com | 1800 845 181 |
Canada | amr-custcare@idtdna.com | 1 800 328 2661 |
China | chinacustcare@idtdna.com | 400 668 3770 |
Europe | emea-custcare@idtdna.com | +32 (0) 16 28 22 60 |
Japan | japan-custcare@idtdna.com | +81-3-4510-4061 |
New Zealand | apac-custcare@idtdna.com | 1800 480 236 |
South Korea | korea-custcare@idtdna.com | +82 (0) 31 556 3905 |
United States | amr-custcare@idtdna.com | 1 800 328 2661 |
Asia Pacific | asiaorders@idtdna.com | +65 6775 9187 |
Australia | asiaorders@idtdna.com | 1800 845 181 |
Canada | orders@idtdna.com | 1 800 328 2661 |
China | asiaorders@idtdna.com | 400 668 3770 |
Europe | euorders@idtdna.com | +32 (0) 16 28 22 60 |
Japan | asiaorders@idtdna.com | +81-3-4510-4061
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New Zealand | asiaorders@idtdna.com | 1800 480 236 |
South Korea | korea-custcare@idtdna.com | +82 (0) 31 556 3905 |
United States | orders@idtdna.com | 1 800 328 2661 |
Asia Pacific | apac-applicationsupport@idtdna.com | +65 6775 9187 |
Australia | apac-applicationsupport@idtdna.com | 1800 845 181 |
Canada | amr-applicationsupport@idtdna.com | 1 800 328 2661 |
China | apac-applicationsupport@idtdna.com | 400 668 3770 |
Europe | emea-applicationsupport@idtdna.com | +32 (0) 16 28 22 60 |
Japan | apac-applicationsupport@idtdna.com | +81-3-4510-4061 |
New Zealand | apac-applicationsupport@idtdna.com | 1800 480 236 |
South Korea | apac-applicationsupport@idtdna.com | +82 (0) 31 556 3905 |
United States | amr-applicationsupport@idtdna.com | 1 800 328 2661 |
Accounts Receivable | accountsreceivable@idtdna.com |
Employment Verification | voes@idtdna.com |
Invoicing | invoicing@idtdna.com |
Job Application Inquiries | jobs@idtdna.com |
For media inquiries please contact IDT Public Relations, idtpr@idtdna.com